Play Responsibly at tkgam
tkgam believes entertainment should always be safe and controlled. Our responsible gaming guidelines help keep you happy, healthy, and safe.
Our Commitment
tkgam is a safe and trustworthy gaming platform. We want every user to play purely for entertainment and to put their financial and mental well-being first. Online gaming should be fun — never a source of stress or anxiety.
Responsible gaming means managing your budget, controlling your time, and taking breaks when needed. tkgam is ready to provide you with all the tools and information to help with this.
21+ For those aged 21 and above only. You must be at least 21 years old to register and play at tkgam. Use of this platform by minors is strictly prohibited.
We believe that sports and gaming can be a healthy form of entertainment when enjoyed responsibly. That is why tkgam provides every user with transparent information and effective control tools.
Our Protection Tools
tkgam provides the following tools for your safety.
Set Deposit Limits
Set a daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately. A waiting period applies to increase a limit, but decreasing one takes effect immediately.
Time-Out Period
Temporarily close your account for a set period at any time. You can take a break from one day up to six weeks. No betting or deposits are possible during a time-out.
Self-Exclusion
If you feel gaming is getting out of control, activate long-term self-exclusion. Your account will be fully deactivated in this state and reactivating it requires contacting the support team.
Time Tracking Reminders
On-screen reminders appear at set intervals to show how long you have been playing. These notifications keep you aware and give you the opportunity to decide — continue or take a break.
Set Loss Limits
Gaming stops automatically once you have lost a set amount. This tool is an effective way to stay within your budget. You set the limit yourself.
24/7 Support
For any questions or issues related to responsible gaming, contact tkgam via live chat or email. Our specialist team is available around the clock in both Bengali and English.
Recognise the Warning Signs
If gaming is causing stress or problems instead of entertainment, watch out for the following signs:
- Repeatedly playing to try to win back lost money
- Hiding your gaming from family or friends
- Spending more than your set budget
- Feeling restless or uncomfortable when not gaming
- Neglecting personal or professional responsibilities
- Trying to stop playing but repeatedly coming back
- Taking on debt or borrowing money to fund gaming
Tips for Responsible Gaming
- Set a fixed budget before you play and stick to it
- Keep your emotions in check after a loss — do not try to chase it
- See gaming as entertainment only, not as a source of income
- Take regular breaks and spend time on other activities
- Avoid playing under the influence of alcohol or when under mental stress
- The minimum deposit is ৳300 — never spend more than you can afford
- If stress increases, seek support right away
Steps to Use the Tools
Activating responsible gaming tools at tkgam is straightforward.
Log In to Your Account
Log in to your account at tkgam and go to the profile section.
Open Settings
Select the "Responsible Gaming" section.
Set Your Limits
Set deposit, loss, or time limits and confirm them.
Self-Exclusion & Long-Term Break
If you feel gaming is having a negative impact on your life, use tkgam's Self-Exclusion feature. Through this feature, you can fully deactivate your account yourself for a set period or on a long-term basis.
During self-exclusion:
- Logging in or making deposits will not be possible
- No bonus offers or promotional communications will be sent
- Your existing balance will remain safe and can be withdrawn later
- Your account cannot be restored before the period ends
To activate self-exclusion, contact us via tkgam's live chat or by email at [email protected]. Our team is with you 24 hours a day, 7 days a week.
Please note: Once self-exclusion is activated, it cannot be cancelled before the set period ends. This step is for your own protection.
Financial Control
An important part of responsible gaming at tkgam is financial control. Using our deposit limit and loss limit tools, you can easily manage your spending.
The minimum deposit is ৳300 and the minimum withdrawal is ৳800. Transactions can be made via bKash, Nagad, Rocket, and bank transfer. Withdrawals are generally completed within 1 hour.
A healthy habit is to set a monthly budget before you play — one allocated from funds outside your everyday expenses. Set this budget limit in your tkgam account settings so the limit is never exceeded.
Get Support
If you feel gaming is affecting your life, you do not have to face it alone. tkgam's support team is available around the clock to help you take the right steps.
Live Chat
Contact our team directly via live chat 24/7. Support is available in both Bengali and English.
Email Support
For any responsible gaming questions, write to us at: [email protected] — we will respond promptly.
If you feel gaming is harming your personal relationships, career, or financial stability, consider seeking professional mental health support. Your well-being is our first priority.
Frequently Asked Questions
Frequently asked questions about responsible gaming.
Stay Aware, Enjoy Safely
Learn about the various games and services at tkgam and play responsibly.